Friday, January 09, 2015

Tech Support: Notes from the Battlefield

From the "Too stupid to own a computer" file:

(While walking a User thought a procedure in Windows)

Yours Truly: "I need you to right-click on the document."
User: "Ok."
Yours Truly: "Did you get a pop-up menu?"
User: "No."
Yours Truly: "Ok. Right click again. Do you see a pop-up
User: "No."
Yours Truly: "Ok... Can you tell me what you have done up until this point?"
User: "Sure, you told me to write 'click' and I wrote 'click'."

(That banging noise coming out of the server room is me, putting dents into the side of the server rack with my forehead.)



Ben Catoe said...

Umm, wow. That's a new low.

Old NFO said...

"Hopefully" it was not the ONLY copy of the document... :-)