You know how poorly-managed airport services drive me up the wall...
As I have been traveling for the last month, I've been tracking baggage claim delivery time at all the airports around the country.
(Mostly so I have some ammunition with which to beat JAX and the JIA/Jaxport over the head.)
And I have to say there is a new winner in the "Longest Delay Between Gate Arrival and Bag Delivery" race...Dallas is the new winner, which I'm sure JIA will be thrilled to hear...
Here are the results:
Baggage Claim times:
Las Vegas....................19 Minutes
Anaheim (Santa Ana Airport)..21 Minutes
Nashville....................18 Minutes
Raleigh-Durham...............14 Minutes
Pittsburgh....................9 Minutes
Vancouver....................29 Minutes
Calgary......................11 Minutes
Detroit......................23 Minutes
Dallas.......................58 Minutes --- A new winner!
San Jose.....................25 Minutes
Montreal.....................23 Minutes
Toronto......................32 Minutes
Newark.......................24 Minutes
Minneapolis-St Paul..........14 Minutes
Jacksonville.................49 Minutes
And the biggest crock of crap that is supposedly a "benefit" of being Elite Status on Continental's One Pass system, the "Priority Handling" tags...
Number of bags passed before I got mine:
Las Vegas................51 Bags
Anaheim (Santa Ana)......33 Bags
Nashville................23 Bags
Pittsburgh................0 Bags-Mine were the only bags.
Vancouver................19 Bags
Dallas...................52 Bags
San Jose.................41 Bags
Montreal.................28 Bags
Newark...................24 Bags
Minneapolis-St Paul......13 Bags
Jacksonville.............42 Bags
Needless to say, Continental and JIA will be getting some correspondence from me.
TBG out-
http://news.yahoo.com/s/ap/20070402/ap_on_bi_ge/airline_quality
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